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Ticket Routing with AI
What is Automated Ticket Routing? The Basics
KaptureCRM on Twitter: "Four ticket routing #strategies to help you improve your First Call Resolution Rate. #FCR #KaptureCRM #TicketManagement https://t.co/SZ3eY619Jb" / Twitter
LiveAgent Helpdesk on Twitter: "Automated ticket distribution saves time ⌛and money💰 Thankfully, help desk software like LiveAgent can handle automated ticket routing at scale.👇 https://t.co/D4w8mTb2kP . #LiveAgent #CX #SaaS #CustomerService https ...
Creating an intelligent ticket routing solution using Slack, Amazon AppFlow, and Amazon Comprehend | AWS Machine Learning Blog
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How Cognitive Tech Dethrones Traditional Ticket Routing & Delivers Better CX
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Automated Service Ticket Routing with Deep Learning on Azure - Microsoft Tech Community
How to Automate Ticket Routing for a Speedy Helpdesk
DRAFT - Updating Routing Rules Process - GLH-NGIS - Genomics England Confluence